Growth Associate (Client Success)
Clipbook
Marketing & Communications, Customer Service, Sales & Business Development
Chicago, IL, USA
Posted on Mar 29, 2025
Clipbook is looking for a Growth Associate to join our fast-growing startup, with a focus on client success and deepening current engagements.
* This role will focus on the public affairs, public relations, advocacy, and corporate market segments.
* This includes a range of responsibilities and areas of ownership, including managing relationships with target accounts, ensuring accounts get the most value out of Clipbook, and using industry knowledge to expand client engagements.
* We expect top candidates to quickly grow to take leadership positions within our team to help drive broader functions within the Growth & Partnerships and Client Success team at Clipbook.
About Clipbook 🚀
* Clipbook is a venture-backed AI B2B SaaS research and analysis platform for communications and public affairs teams.
* We serve a diverse clientele with over 300+ of the top-tier businesses, advocacy organizations, PR and public affairs firms, and nonprofits worldwide.
Key Responsibilities
- Drive topline revenue generation through rapid, high-value sales process to Clipbook’s customer base.
- Identify and pursue opportunities for upselling and cross-selling additional services or features to drive deeper client engagement
- Establish and develop positive, consultative, client relationships.
- Proactively build consultative relationships with key stakeholders across existing accounts.
- Meeting and exceeding targets with precision and efficiency.
- Collaborating with Client Success team to unlock account potential.
- Tailor outreach across use-case and customer archetypes (public relations, public affairs, non-profits, advocacy orgs, government, etc.).
Required Qualifications & Experience
- Highly motivated and results-oriented with intense responsiveness, coachability, and a strong drive to succeed.
- Excellent sales hustle; communication skills, and energy.
- Basic familiarity with sales CRM or similar tools (e.g. HubSpot, etc.)
- Adaptability and willingness to thrive in a nimble, execution-focused startup.
- Strong interpersonal skills, ability to build rapport and maintain client relationships.
- Bachelor's Degree.
Preferred Skills
- Familiarity with the communications, public affairs, or PR space is a must (1-3 years experience); familiarity with the government, non-profit, advocacy, or political space is a plus.
- Proven experience as an account manager or similar role a plus.
- Master’s Degree in a related subject is a plus (MPA, MPP, etc.)
What We Offer
- Competitive salary, full medical, dental, and vision benefits, unlimited / flexible PTO policy, bonuses for team-wide milestones, 401(k).
- Location is preferably Chicago, Washington DC, or San Francisco.
- Some travel for key industry conferences and events; flexible PTO and sick days.
- A smart, hard working, and resourceful team;
- A profitably- and rapidly-growing startup with commercial rigor at its core.
- Full-time role.