ABOUT RELENTLESS

Relentless is an organizing company focused on unlocking political power through relational organizing. Relational organizing is the simple, proven concept that people talking to their friends and family is more effective than strangers talking to strangers. Our flagship product, Rally, is a social graph, power-mapping tool, and program management platform that makes running scaled relational programs simple. Our in-house program team brings their deep experience to supercharge the programs that run on Rally and mobilize communities at scale to have meaningful conversations, get out the vote, and so much more.

ABOUT THE ROLE

We’re looking for a creative, experienced Senior Training Manager to join the team running Relentless’s 2025 electoral programs.

The Senior Training Manager will oversee the creation and execution of all staff training for our 2025 programs, as well as oversee and deploy our Digital Organizers. The Senior Training Manager will report directly to the Deputy Director of Participant Experience: Training & Ops.

A great Senior Training Manager is someone who genuinely loves witnessing the moment when it “clicks” in learning, and wants to help people get there. A good fit for this role is a “patient cheerleader”: someone who is an excellent and clear communicator and who loves breaking down complicated concepts and workflows into actionable, accessible pieces. You’re a good fit for this role if you are excited at the prospect of designing a curriculum using multiple means of communication & training, all in a virtual space.

This is a full-time, remote, and temporary position with an estimated start date of July 15th, 2025 and an end date of November 21, 2025.

DETAILS & COMPENSATION

Location: Remote

Compensation: $6500/mo

Benefits: 100% employer-paid health and life insurance, 99% employer-paid dental and vision insurance

Schedule: Full-time through November 21, 2025

JOB DUTIES

The responsibilities of this role are phased to different time periods within the program. For the first three months of work, the Senior Training Manager will focus on the “Program Build” bucket of work. Once part-time staff are onboarded, the Senior Training Manager will shift to the responsibilities within the “Management and Communication” bucket.

Program Build

• Create and oversee the execution of a training schedule and curriculum for all program staff of the 2025 cycle, including for both part-time and full time hires
• Work closely with the events, texting, inbox and calls teams to develop a tailored training plan for those specific areas of work
• Develop a training plan and curriculum that includes multiple avenues of learning, including online modules, Zoom training, guides, recorded videos, etc
• Ensure all staff members of the 2025 cycle have a deep and holistic understanding of the programs we are running, with a focus on participant experience
• Work closely with our staff operations team to build a comprehensive and communicative onboarding for all 2025 cycle staff, in which new hires feel confident and supported
• Assist in the hiring process for your full time direct reports (Digital Organizing Leads), by conducting interviews and making hiring recommendations.
• Assist in the hiring process for part-time Digital Organizers by reviewing resumes, taking interviews and collaborating on hiring decisions with fellow staff members.

Management & Communication

• Own the distribution of daily updates and changes while the program is running. The Sr. Training Manager will receive program updates and ensure that each level of staff receives the appropriate information and instruction to handle and roll out said changes and updates.
• Facilitate the daily deployment of Digital Organizers & Digital Organizing Leads, in partnership with events, inbox, calls and vetting team
• Manage a team of full time Digital Organizing Leads
• Lead daily check-in calls with Digital Organizers & Digital Organizing Leads
• Regularly communicate with event, inbox, and calls managers to develop the best possible deployment for our Digital Organizers, with strengths, interest and availability in mind
• Update training material as needed, as program goals and processes change
• Play backup support on shift scheduling for part-time Digital Organizers
• Other tasks as assigned in relation to the success of the program

DESIRED QUALIFICATIONS

• Ability to work in a highly collaborative remote work environment. This position is entirely virtual and applicants will need access to reliable internet and be proficient in using online tools (Zoom, Google workspace, etc) to do this job.
• Ability to create systems and structures that can be both scalable, withstanding an accelerated program build, and flexible, able to adapt to pivots and changes, as needed
• Excellent communication skills and the ability to convey accurate and useful information between different chains of command on a regular basis
• Succeeds at identifying areas that need improvement and implementing the necessary changes on the fly
• Takes initiative to support others, provide help and problem solve with empathy
• A passion for democratic political activism and progressive values
• Experience managing staff - either paid or volunteer
• A willingness to be deployed where needed within the team
• Not required but would love to know if you have any of the below:
• • Experience with an online learning module (Thinkific, Teachable, LearnWorlds, etc)
  • Experience with online scheduling software (Deputy, specifically!)
  • Experience working with relational programs
  • Experience managing part-time staff

This work will require being available nights and weekends during peak program days and as Election Day nears. The Senior Training Manager should expect to be online and available six days a week from September 8th-November 14th.

HIRING TIMELINE

We are holding first round interviews for this role June 9-13 and will prioritize applications we receive prior to June 6. Offers for this role will go out early July.

EQUAL OPPORTUNITY

Relentless provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. We welcome applicants from any educational background, race, ethnicity, religion, creed, sexual orientation, gender identity, gender expression, sex, age, immigration status, citizenship status, national origin or ancestry, marital status, pregnancy, criminal record, mental or physical disability or disorder, HIV antibody status, parental or familial status, or veteran status, or any other characteristic protected by federal, state or local laws.